At Wood Kalakar, we are committed to delivering your furniture with care and efficiency. Please review our shipping policy to understand how we handle orders and shipments.
1. Shipping Destinations
- Domestic Shipping: We offer shipping to all locations within India. Delivery to remote areas may require additional time.
- International Shipping: We also ship to select international destinations. If your location is not listed during checkout, please contact us at [Your Email Address] to inquire about international shipping availability.
2. Shipping Methods and Delivery Times
- Standard Shipping: Orders are typically processed and shipped within 5-7 business days after payment confirmation. Delivery times vary based on your location and the shipping method selected.
- Express Shipping: For faster delivery, we offer express shipping options at an additional cost. Express shipping generally delivers within 1-2 business days from the shipment date.
- Custom Orders: Custom-made or personalized items require additional time for production. The estimated delivery time for custom orders will be communicated during purchase.
3. Shipping Costs
- Domestic Shipping: Shipping costs within India are calculated based on the size, weight, and destination of your order. Shipping fees will be displayed at checkout before completing your purchase.
- International Shipping: International shipping rates depend on the destination, size, and weight of your order. Please note that import duties, taxes, and customs fees are the responsibility of the customer and are not included in the shipping cost.
4. Order Processing
- Order Confirmation: After placing your order, you will receive an order confirmation email with your purchase details.
- Processing Time: We aim to process and dispatch orders within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.
- Delays: While we strive to meet delivery estimates, delays may occur due to factors beyond our control such as weather conditions, customs clearance, or courier delays. We are not liable for delays outside our control.
5. Tracking Your Order
- Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your shipment on the courier’s website.
- Order Status: You can also check the status of your order by logging into your Wood Kalakar account and visiting the “My Orders” section.
6. Shipping Address
- Accuracy: Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.
- Changes: If you need to change your shipping address after placing an order, please contact us immediately at [Your Email Address]. Address changes may not be possible if the order has already been shipped.
7. Damaged or Lost Shipments
- Damaged Goods: We take great care in packaging your furniture to prevent damage during transit. If your order arrives damaged, please contact us within 7 days of receipt with photos of the damage, and we will assist you in resolving the issue.
- Lost Shipments: If your order is lost during transit, please contact us at [Your Email Address] as soon as possible. We will work with the courier to locate your shipment or arrange for a replacement.
8. International Orders
- Customs and Duties: International customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs department. These charges are not included in the product price or shipping cost.
- Compliance: It is the responsibility of the customer to ensure that products purchased from Wood Kalakar comply with local laws and regulations. We are not responsible for any issues related to customs clearance or compliance.
9. Contact Us
If you have any questions or concerns about our shipping policy, please get in touch with us at:
Wood Kalakar
Jodhpur, Rajasthan
[Your Email Address]
[Your Phone Number]
