Welcome to Wood Kalakar (A Brand of Furniture Care) By using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services or making a purchase.
1. General Use
- Eligibility: You must be at least 18 years old to use our website or make a purchase. By accessing our website, you confirm that you meet this age requirement.
- Account Registration: Certain features may require you to create an account. You are responsible for maintaining the confidentiality of your login details and for all activities conducted under your account.
- Accuracy of Information: You agree to provide accurate and complete information when creating an account, placing an order, or contacting us. It is your responsibility to keep this information up to date.
2. Products and Orders
- Product Descriptions: We strive to ensure that all product descriptions and images on our website are accurate. However, slight variations in color, texture, or finish may occur due to the nature of materials and screen displays.
- Order Acceptance: After placing an order, you will receive a confirmation email. However, we reserve the right to cancel or refuse any order for reasons such as product unavailability, pricing errors, or suspected fraudulent activity.
3. Payment and Billing
- Payment Methods: We accept various payment methods, including credit/debit cards, online banking, and other options as specified on our website. You agree to pay all charges, including taxes and shipping fees associated with your order.
- Billing Information: You must provide accurate billing details. If there are issues with your payment method, we may contact you to resolve the issue or cancel your order.
4. Shipping and Delivery
- Shipping: We will ship products to the address provided in your order. Shipping times and costs may vary depending on the destination and type of products ordered. Delivery times are estimates and not guaranteed.
- Risk of Loss: Ownership and risk of loss transfer to you upon delivery. Wood Kalakar is not responsible for damage or loss after delivery.
- International Orders: For international shipments, you are responsible for complying with local customs laws, paying customs duties, and ensuring that the product is legally importable to your country.
5. Returns and Refunds
- Return Policy: Returns of eligible products are accepted within 14 days of delivery, provided the items are unused, in original condition, and with all packaging intact. Custom-made or personalized products cannot be returned.
- Refunds: Refunds will be processed after inspecting the returned product. Refunds will be issued to the original payment method, minus any applicable restocking fees. Shipping fees are non-refundable.
- Exchanges: We offer exchanges for defective or damaged products. If you receive a defective product, please contact us within 14 days of delivery for an exchange.
6. Intellectual Property
- Ownership: All content on the Wood Kalakar website, including text, images, logos, and designs, is the property of Wood Kalakar or its licensors and is protected by intellectual property laws.
- Limited License: You are granted a limited, non-exclusive, non-transferable license to use our website for personal, non-commercial purposes. You may not copy, modify, or distribute our content without written permission.
7. Limitation of Liability
- Disclaimer: Our website and products are provided “as is” without any warranties, express or implied. We do not guarantee that the website will be error-free, secure, or uninterrupted.
- Liability: Wood Kalakar will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products, even if advised of the possibility of such damages.
8. Governing Law
These Terms and your use of the Wood Kalakar website are governed by the laws of the State of Rajasthan, India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan.
9. Changes to Terms
We may update these Terms periodically to reflect changes in our practices or legal obligations. Any significant updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions about these Terms, please reach out to us at:
Wood Kalakar (A Brand of Furniture Care)
C -10, SECTOR -10, NOIDA, Gautam Buddha Nagar, Uttar Pradesh, 201301
